For any questions regarding your order please call or email customer service directly. Our team is now available to answer email and phone calls Monday - Thursday 7:30 AM - 4:00 PM and email only Friday 7:30 AM - 2:30 PM. All submissions will be answered in the order that they are received.

If you have a question about an order, product, or any other issue, please send an email to herosupport@spellbinders.us and the team will respond to you as soon as possible.

For customer support submissions please allow up to 2 business days for responses. Please note that delivery times are longer during holidays and warehouse sales. Please allow an extra 5-10 days for order processing. 

Contact Us

US Toll Free: 1-888-547-0400

Email: herosupport@spellbinders.us

Hero Arts Address

1125 W Pinnacle Peak Road, Bldg 3 Ste 124

Phoenix, AZ 85027